Participate in a 6–8-week medical assistant training program. Take and pass NHA CCMA 
exam. Complete onsite training at ULP offices/clinics for an additional 6-8 weeks. Once training 
is completed, team members will transition into CCMA roles within ULP. Per the hiring work 
agreement, team members will have to work for ULP for a minimum of 24 months following 
completion of the program. 
Some essential skills that will be taught throughout this program is as follows:
• Obtaining a patient’s medical, social, and family history
• Triage of patients
• Reviewing and reconciling medication list in EHR
• Showing competence in performing essential clinical duties (labs, EKG’s, vital signs, etc.)
• Showing competence in essential non-clinical duties (referrals, scheduling, etc.)
• Responding timely and appropriately to job specific and assigned tasks
• Scheduling tests and procedures per provider orders
• Administering medication injections per provider order (i.e., Hepatitis A&B, PPD and flu 
vaccine)
• Ordering medication refills as indicated per provider protocol
• How to reports any abnormal results to provider immediately (i.e., labs, tests, procedures, 
etc.)
• How to maintain clean exam rooms
• Proficient use of EHR
• Use of AIDET and soft skills
• Complies with HIPAA privacy and security requirements to maintain patient confidentiality 
at all times
• Applicable organizational policy and procedures

Education:
•    High school diploma or general equivalency diploma (GED) required. 
•    Completion of a healthcare education/training program preferred.
Training:
•    Must complete entire 16-week ULP Medical Assistant Training Program.

Experience: 
•    Previous employment within a healthcare setting is preferred.

Certification:
•    Must pass the NHA CCMA exam to graduate program.
•    BLS through American Heart Association (required).
Other: 
•    2 letters of recommendation (1 personal and 1 professional) preferred.