UofL Health

Language Services Coordinator

Job Locations US-KY-Louisville
Job ID
2023-35984
Category
ULH-Administration Support
Job Type
Regular

Overview

We are Hiring at UofL Health-University Hospital!

Location: 530 S. Jackson Street Louisville, KY 40202

Shift: Days

 

About Us
UofL Hospital, a 404-bed academic teaching and research hospital, is at the heart of the Louisville Metro area in downtown Louisville. UofL Hospital offers a second-to-none cancer center, world-renowned trauma team and a uniquely streamlined, nationally accredited stroke center—the latest innovations in a history of world-class care. UofL Hospital is the only adult Level I Trauma Center in the region, which includes the only dedicated burn center in Kentucky.

 

Our Mission
As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.

 

Job Summary

Coordinator of Language Services duties and responsibilities include providing support to ensure efficient operation of the department on campus at UofL Health. Will support the manager and staff interpreters through organization and communication with the team with daily inpatient interpreter needs as well as scheduling requests for UofL Health system wide.

Responsibilities

  • Answers pages for interpreting needs and dispatches team members to designated areas
  • Maintains the coordination and scheduling of staff interpreters for inpatient immediate needs on daily basis
  • Answers phone calls and direct calls in appropriate and timely manner; may provide information in response to inquiries and educate staff on resources available
  • Maintains responsibility for transporting VRI (Video Remote Interpreter) to areas within facilities upon request; tracks floating VRI locations
  • Schedules staff and agency interpreters for outpatient appointments and inpatient services, as needed, across the system; effectively prioritizes and manages incoming requests with great attention to detail
  • Utilizes scheduling platforms with agency and notifies providers when alternative sources must be used
  • May provide general support to manager in preparation of educational materials & notices for facilities, data collection, projects and other needs as they arise
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned

Qualifications

Education:

  • High School Diploma or GED/ equivalent (required)

Experience:

One (1) year of administrative or assistant experience (preferred)

 

 

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