UofL Health

Accounts Receivable Representative I - CBO

Job Locations US-KY-Louisville
Job ID
ULP-Finance/Accounting/PFS/Rev Cycle
Job Type


We are Hiring at UofL Health!


Location: 530 S. Jackson Street Louisville, KY 40202


Shift: 1st shift/Full Time


About Us
UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.

With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.


Our Mission
As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.


Job Summary

The Accounts Receivable Representative I is an entry-level role responsible for supporting the Uofl Phy­ sicians CBO in a variety of financial, clerical, or administrative duties based on team assignment. These duties may include cash posting, no-response and demographic-related denial follow-up, medical rec­ ords or missed documentation requests, entering secondary claim details on payor websites, and addi­ tional duties as determined by CBO management based on skills reflective of the role.




  • Monitor and execute work against the assigned ETM work queues.
  • Research and resolve claim denials or rejections based on work team assignment.
  • Ability to demonstrate system knowledge relative to work queues, research, and resolution of assigned unpostables and payment batches.
  • Follow up on calls or emails from Patient Financial Specialists concerning patients requesting ad- vanced assistance with their account.
  • Correctly post charges or apply corrections to a patient's account based on an EOB response.
  • Key claim details into secondary payor websites.
  • Meet productivity and quality standards as set by management.
  • Must have the ability to get along with others in a close office setting.
  • Must have the  ability to concentrate  for  extended periods of time.
  • Must be willing to function and cooperate as a member of a team.



  • High school diploma or equivalent required
  • One year related experience and/or training
  • Strong computer and keyboarding skills
  • Experience with Microsoft Office software
  • Working knowledge of CPT, HCPCS, and ICD-10 coding
  • Ability to read, interpret, and/or follow up on an EOB denial and understand medical terminology


  • General knowledge of healthcare payors and government agencies
  • Ability to take direction and work independently
  • Knowledge and experience working with Office applications
  • Proficient with data entry and multitasking in a Windows environment
  • Ability to meet productivity and quality standards
  • Ability to communicate verbally/in writing with professionalism


  • Sedentary Work: Lifting 10 pounds maximum and occasionally lifting and/or carrying items as needed 
  • Frequent Talking: Expressing or exchanging ideas by means of the spoken word 
  • Frequent Hearing: Perceiving the nature of sounds by the ear
  • Frequent Seeing: Visual acuity, depth perception, field of vision, color vision
  • Consistent use of hand movement for keyboarding purposes




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