UofL Health

Administrative Practice Coordinator, University of Louisville Physicians, UofL Hospital, Full Time, Days

Job Locations US-KY-Louisville
Job ID
2024-39103
Category
ULP-Administration Support
Department
CMG-UMC NP/PA [205605]
Job Type
Regular

Overview

The Administrative Coordinator performs routine clerical and reception duties, coordinates meetings and appointments and ensures office areas are stocked and equipment in working order.  Responsible for ensuring efficient operations on a day-to-day basis for assigned area.  Performs a variety of administrative and staff support duties for a specified department requiring a range of skills and knowledge of organizational policies and procedures.  Resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports and prepares a range of administrative documents.

Responsibilities

  • Coordinates and performs a range of staff and/or operational support activities; serves as a liaison with other departments in the resolution of day-to-day administrative and operational problems; screens, prioritizes, and routes telephone calls and assists callers or visitors in any way possible
  • Works with manager to ensure efficient operations of department or unit meeting organizational goals for customer service and clinical quality initiatives by taking initiative, anticipating needs and carrying out projects in a timely manner within delegated scope of authority; assists manager/director in identifying staffing needs
  • Provides general administrative support to members of the department; uses available systems for calendar/schedule management; to compose and edit correspondence, develop spreadsheets and presentations following verbal direction, or from knowledge of project goals
  • Manages and organizes calendars, establish appointment priorities, schedules and coordinates meetings, events, appointments, and/or other similar activities for supervisors, and ensures that material for meetings is prepared and available.Establishes, maintains, and updates files, databases, records, and/or other documents; develops, maintains and performs routine analyses and calculations of data for internal reports; prepares and maintains reports of results, as requested
  • Maintains inventory control of office supplies and supervises inventory orders to ensure appropriate supply leve
  • Works collaboratively with all UofL Health entities to provide information related to resources available for patient support during treatment
    • Cross trained to work front reception desk as needed
    • Identifies and reports equipment problems which require maintenance or repair; completes maintenance request forms, as needed
    • Completes special projects as assigned according to established time frames
    • Demonstrates commitment to professional growth, department growth and competency
    • Participates in departmental/programmatic quality assurance/continuous quality improvement programs to ensure competent and quality delivery of services
    • Shares knowledge and actively participates in the professional development of others
    • Maintains compliance with all company policies, procedures and standards of conduct
    • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
    Performs other duties as assignedServes as a resource for solving problems, answering questions, resolving complaints and concerns, and giving direction regarding policies and procedure.

Qualifications

Education:

  • High school diploma or GED/ equivalent (required)
  • Bachelor’s degree in any field/discipline (preferred)

Experience:

  • Minimum of three (3) years administrative or clerical experience, preferably in healthcare setting (required)
  • Experience with database management, marketing/ communication materials preparation, inventory management (preferred)

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