WE ARE HIRING!
Location:220 Abraham Flexner Way Louisville, KY 40202
About UofL Health
UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. For more information on UofL Health, go to www.uoflhealth.org.
Job Summary:
The Continuum of Care Technician is responsible for processing continuation of care requests from various external sources (e.g., physician offices, emergency departments) via in-bound phone calls, facsimile requests, incoming and interdepartmental mail and email. Ensures that all request for patient health information is processed and faxed electronically to requestor through the EMR in compliance with HIPAA standards. Support continuity of care efforts by providing accurate and timely medical records to primary care providers (PCPs) and other physician office and emergency department personnel. Research and conduct records retrieval activities from multiple systems, maintaining privacy and confidentiality of patient’s protected health information (PHI). Scan all continuation of care requests into EMR to ensure proper tracking and reporting of accounting of disclosures. Appropriately release the minimum necessary in processing continuum of care requests within the timeframe established in the department policies and procedures. Maintains compliance with UofL Health Compliance standards, including state and federal laws. Actively participates in department and hospital performance initiatives when needed to ensure UofL success.
MINIMUM EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
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