Job Title: Reference Testing Coordinator

We are Hiring at University Hospital

Location: 530 South Jackson Street   Louisville KY 40202

Shift Options: 1^st Shift  PRN

The Reference Testing Coordinator position serves to support laboratory management, laboratory technologists/technicians, and hospital staff in duties that encompass reference laboratory testing. The Reference Testing Coordinator’s duties are necessary to produce quality patient results. Reference Testing Coordinator manage both pre-analytical and post-analytical workflow of samples sent offsite for testing. This includes physical preparation of samples for shipment, packaging samples, evaluating the acceptability of samples, monitoring pending lists, and uploading reports.

Under the direct supervision of a Medical Technologist the Reference Testing Coordinator performs the following:
•Properly prepares and accurately identifies samples for laboratory testing
•Evaluates orders for possible issues (e.g. duplicate orders) and clarifies requests
•Accessions and processes samples per policy
•Coordinates testing performed at over 20 clinical laboratory vendors
•Orders appropriate requested test(s) in LIS and/or through reference lab portal
•Track samples sent out and monitor for results
•Coordinates approval of test requests with pathologists
•Reviews communications daily from reference laboratory for critical testing information
•Accurately reports patient results in the Electronic Health Record (EHR)
•Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens, monitoring fax machine)

•Manages sample logistics and transports specimens daily to appropriate locations
•Troubleshoots send out testing delays or issues, including LIS communication and shipping delays
•Maintains portal access for all required reference laboratories
•Completes research of reference laboratories and suggests appropriate laboratory options needed for esoteric testing
•Communicates research and investigation details clearly and accurately to medical directors, lab administrative directors, the test send out manager, and ordering physicians
•Accurately document in LIS order information and notes pertaining to samples
•Builds electronic manifest and transmits samples accordingly for interfaced reference laboratories
•Compile utilization data and other statistics as requested by supervisor/manager
•Coordinates with other UofL locations necessary sample processing, shipment of samples, or storage of samples
•Controls inventory ordering and supplies to maintain adequate stock
•Maintain expertise of internal and reference laboratory test menus
•Compiles and reviews QA data for manager review

•Identifies and reports any safety hazards or concerns
•Review for regulatory compliance in all policies, processes, systems, and procedures
•Suggests need for improvement of policies and procedures
•Attends meetings with laboratory management and reference laboratory representatives
•Performs teaching and training duties of position to staff and employees
•Develops and assists in writing training guides and standard work documents
•Assists in setting up new Charge Description Master (CDM) numbers for testing
•Adjusts test charges as needed, including applying manual charges
•Works to resolve ordering and billing issues
•Complies patient reports as needed (e.g. tumor board review)
•Coordinate releasing patient reports and

•Maintains compliance with all company policies, procedures and standards of conduct
•Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•Performs other duties as assigned

Education and Experience:
•High school diploma or GED/Equivalent (required)
•Associate degree or 2 years of completed college coursework OR
5 years of experience in a clinical laboratory (Required)

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