Position Title:                    Administrative Assistant

Department:                      Hemophilia Treatment Center

Location:                             2401 Terra Crossing Blvd, Ste 202

                                                Louisville, Ky 40245

Full/Part Time:                 Part-time (~20hour/week)

Exempt/Nonexempt:    Non-exempt

JOB SUMMARY

Assist HTC administrator, coordinator, and staff to provide comprehensive support for client services. 

JOB RESPONSIBILITIES

• Assist with insurance coverage needs.
• Help organize and facilitate prior authorizations and needed insurance information.
• Provide assistance with reimbursement for under or un-insured individuals.
• Support the HTC social worker by enrolling patients in the Commission program and services.
• Acknowledge and follow up on patient care needs.
• Assist with patient chart and documentation management.
• Provides excellent customer service; listen and communicate with care and concern.
• Treats everyone with courtesy, respect, and discretion.
• Maintains high level of confidentiality while interacting with the HTC team.
• Establish and maintain strong professional boundaries.
• Other duties as assigned by supervisor.

MINIMUM EDUCATION & EXPERIENCE

• High School Diploma or GED, required
• Minimum 3 years experience in health care, preferred

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledgeable in medical procedures and medical terminology
• Strong analytical, written, verbal and interpersonal communication skills.
• Analytical abilities required identifying and resolving inquiries relating to his or her insurance needs.
• Must be flexible and able to handle multiple tasks and responsibilities.
• Well organized and have good problem solving skills.
• Must be able to prioritize and schedule job duties.
• Must be able to match medical terms to the correct codes.
• Must understand insurance carrier payment and billing regulations.

WORKING CONDITIONS

Office environment – office, sitting, computer, walking, lifting, etc.