UofL Health

Coordinator Language Services

Job ID
2024-43411
Category
ULH-Social Services

Overview

We are Hiring at UofL Health-University Hospital!

 

Location: 530 S. Jackson Street Louisville, KY 40202

 

Shift: First Shift/Full Time

 

About Us

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.

 

Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. For more information on UofL Health, go to www.UofLHealth.org.

 

Our Mission
As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.

 

Job Summary

Coordinator of Language Services duties and responsibilities include providing support to ensure efficient operation of the department on campus at UofL Health. Will support the manager and staff interpreters through organization and communication with the team with daily inpatient interpreter needs as well as scheduling requests for UofL Health system wide.

Responsibilities

  • Answers pages for interpreting needs and dispatches team members to designated areas
  • Maintains the coordination and scheduling of staff interpreters for inpatient immediate needs on daily basis
  • Answers phone calls and direct calls in appropriate and timely manner; may provide information in response to inquiries and educate staff on resources available
  • Maintains responsibility for transporting VRI (Video Remote Interpreter) to areas within facilities upon request; tracks floating VRI locations
  • Schedules staff and agency interpreters for outpatient appointments and inpatient services, as needed, across the system; effectively prioritizes and manages incoming requests with great attention to detail
  • Utilizes scheduling platforms with agency and notifies providers when alternative sources must be used
  • May provide general support to manager in preparation of educational materials & notices for facilities, data collection, projects and other needs as they arise
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned

Qualifications

Education:

  • High School Diploma or GED/ equivalent (required)

Experience:

One (1) year of administrative or assistant experience (preferred)

 

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