The Sterile Processing supervisor assists in providing the highest quality patient care, by supervising Sterile Processing Technicians in the performance of job duties, and performing job duties of the Sterile Processing Technician when staffing shortage or workload require it. The Sterile Processing supervisor’s responsibilities include, but are not limited to: supervising and instructing Sterile Processing Technicians in the performance of job duties, and daily work area assignments; decontamination, inspection, assembly, packaging, and sterilization of reusable instruments, utensils, trays, carts, and equipment; assembly of case carts; pick-up and delivery of all reusable items to using areas; monitoring of the sterilization process; assisting Sterile Processing Manager as needed; assisting with performance improvement activities for the department. Provides support, training and communication in accordance with Association for the Advancement of Medical Instrumentation (AAMI) Associates of perioperative Registered Nurses (AORN), and CDC standards and facilities goals and policies. Maintains, supports and coaches employees as necessary for decontamination, processing, assembly and sterilization processes within all set standards and regulations. Evaluates employee job performance and initiates performance counseling as needed.

• Acts as a preceptor for new employees
• Handles problems as they occur; manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to request for service and assistance
• Assigns daily work schedule and coaches’ technicians on quality errors in the absence of a supervisor
• Monitors workflow, prioritizes work, and adjusts assignments to accommodate need
• Completes performance improvement assignment as assigned and assists with staff competency checks

• Monitors all processing equipment and notify appropriate repair person when a malfunction occurs
• Makes rounds throughout the hospital to deliver sterile and non-sterile instrumentation, supplies and equipment, and to collect contaminated or credit instrumentation, supplies and equipment
• Decontaminates all reusable instruments, sets, utensils, and equipment used throughout the Medical Center complex
• Inspects, assembles, and packages all decontaminated reusable instruments, sets, utensils, and other items for sterilization
• Operates all processing equipment used within the department
• Monitors the sterilization process through mechanical, chemical, and biological indicators
• Supervises and instructs employee’s in performing job duties
• Coaches staff on performance issues that arise in the department and works with SPD Manager on progressive discipline
• Approves vacation requests, creates staffs schedule, and reviews timecards

• Completes employee evaluations on time
• Ensures all direct reports are compliant with KNOW modules, TB requirement, Flu Shot, etc.
• Answers telephone promptly and assists caller with obtaining items needed
• Procures surgical instrumentation and places into case carts for scheduled and non-scheduled procedures
• Delivers scheduled case carts to the Surgery Department
• Maintains responsibility for returned instrumentation and supplies (if applicable) that is unused, and the integrity of packaging has not been compromised
• Contribute to the efficient operation of the department.
• Performs dispatch, cleaning and decontamination, wrapping and packaging, sterilization and monitoring duties in a safe manner, to prevent injury to self, patients, visitors or other hospital personnel
• Contributes to maintaining supplies and sterile items for use throughout the hospital; keeps department clean, neat, and well organized
• Prioritizes work and focuses on consistent throughput
• Contributes to all official departmental business in a professional manner
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Education:
• High school diploma or GED/ equivalent (required)

Experience:
• Three (3) years of experience in Sterile Processing (required)

Certification:
• Double Certification by a nationally recognized program for Sterile Processing Technicians (i.e. CRCST or CSPDT AND CIS or SIS Certifications) (required)
• CHL or CSPM Certification must be obtained within 12 months from date of hire

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