WE ARE HIRING!

Location: 1850 Bluegrass Ave, Louisville, KY  40215

Shift: 7:00a - 3:30p

About UofL Health

UofL Health is a not-for-profit (501(c)(3)) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.

Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. For more information on UofL Health, go to www.UofLHealth.org.

JOB SUMMARY

Assist patients in understanding their financial responsibilities and developing solutions to meet the patients’ needs.

JOB RESPONSIBILITIES

• Assist patients with understanding medical costs

• Help patient organize and coordinate their financial obligations

• Work with health insurance providers to determine coverage and benefits

• Advise patients of procedure costs and alternative sources of funding

• Help patients identify resources that could help them with health care bills

• Answer patient questions regarding financial issues, payment options, medical coverage, and assistance programs

• Assist patient in finding second opinion or follow-up care when necessary or required by a health plan or insurance plan

• Enter daily charge tickets and complete daily TES edits

• Responsible for daily office deposits

• Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

• High School Diploma or GED, required

• Minimum 3 years’ experience in health care, preferred

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledgeable in medical procedures and medical terminology
• Strong analytical, written, verbal and interpersonal communication skills with patients from diverse cultural backgrounds
• Analytical abilities required identifying and resolving patient inquiries relating to his or her account.
• Knowledge of basic accounting principles.
• Must be flexible and able to handle multiple tasks and responsibilities.
• Well organized and have good problem solving skills.
• Must be able to prioritize and schedule job duties.
• Must be able to match medical terms to the correct codes.
• Must understand insurance carrier payment and billing regulations in order to correctly balance bill.

WORKING CONDITIONS

Office environment – office, stilling, computer, walking, lifting, etc.