The Patient Access Supervisor is responsible for overseeing the registration of inpatient, outpatient and ER encounters. The supervisor
The Patient Access Supervisor interacts with the all departments of the hospital. The supervisor projects a manner that is perceived as courteous and professional in all aspects of the job including dealing with patients and families. The supervisor assists in orientation and training of new staff and the cross training of current staff. The supervisor will monitor attendance and employees’ core standards and initiate disciplinary procedures according to the progressive and attendance policies of University of Louisville Hospital. The supervisor will complete all orientation and annual evaluations for all employees that work in the area that is supervised. The supervisor will be responsible for entry of staff’s time into payroll system. The supervisor will provide age-appropriate services to: neonate (birth to 12 months), pediatrics (1 to 11 years), adolescents (12 to 17 years), adults (18 to 65 years), and geriatrics (66 + years).
KNOWLEDGE, SKILLS, & ABILITIES