UofL Physicians

  • Revenue Cycle Cash Support Specialist

    Job Locations US-KY-Louisville
    Job ID
    # of Openings
  • Overview

    Responsible for posting insurance contractuals and various adjustment amounts to the appropriate patient account with perfection.  Scanning of documents for electronic storage.


    • Identifies adjustment/contractuals on remittances and check stubs.
    • Review reports from electronic posting to insure all contractuals ae posted correctly.
    • Apply insurance contractuals to appropriate account with accuracy as indicated by audit and satisfaction of others.
    • Apply non-insurance contractual transactions, i.e. charity, write-offs to the appropriate account with accuracy as indicated by audit and satisfaction of others.
    • Assures all contractuals are posted electronically
    • Balance contractuals/adjustments to batch daily.
    • Demonstrate the ability to work independently with minimum supervision.
    • Monitors reasons adjustments/contractuals are creating credit balances and forwards any repetitive issues to leaderships attention.
    • Document denials, co-pays, co-insurance in a clear and concise manner into the AR system.
    • Verifies patient number for accuracy and identifies insurance and transaction code, and location of account in the AR system.
    • Identify secondary insurance that my need to be billed and submit explanation of benefits (EOB) to the billing area for completion.
    • Audit, research accounts, contractuals to confirm the accuracy of the balance of the account.
    • Troubleshoot out-of-balance batches and entry errors
    • Batch adjustments/contractuals according to various payer types.
    • Scans adjustment sheets for electronic storage
    • Assists Payment Posting Specialists as assigned.
    • Complete tasks by deadline.
    • Initiate refunds
    • Attend seminars as requested.
    • Other duties as assigned.





    • High School Diploma, or GED
    • Data entry and attention to detail is a must
    • Two years of experience as data entry in a health care environment preferred


    • Must be proficient on ten key PC key-board (data entry of 35 wpm)
    • Ability to analyze and interpret information on electronic remittances (ERA)/ Explanation of Benefits (EOB)
    • Ability to meet productivity expectations.


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