This position will provide interpreter services for patients, families, staff, visitors, physicians, and others regarding consents, medical treatments, discharges, instructions, and other concerns as needed. May also be responsible for the process of identifying, prioritizing, and completing translation of documents from English to target language and target language to English.
Other duties include assisting the manager in problem-solving with patient and family communication needs and proactively identifying opportunities for improving services to our limited or non-English speaking patient and family population.
Education & Training: Associate or Bachelor Degree in a Social Science field or Language highly preferred. Successful completion of hospital approved translation/interpretation training program required (40 hours minimum). Proof of attendance and successful completion of continuing education defined as a minimum of 4 hours per year.
Experience: Prior experience in medical interpretation required. Prior experience in medical translation highly preferred. Must be able to clearly communicate instructions, questions, and answers in both English and target language based on the patient, family member, or employee’s preferred language. Knowledge of medical terminology required. Proof of successful completion of a hospital approved language proficiency assessment.
License & Certification: Successful completion of a nationally recognized certification process highly preferred. CMI (National Board of Medical Interpreters) or CCHI (Certification Commission for Healthcare Interpreters) national certification highly preferred. American Translators Association (ATA) certification highly preferred.