Assists in developing, and implementing performance excellence strategies that improve cost, quality, patient safety, and patient experience measures tied to government programs and reimbursement. Promotes and strengthens a culture of performance excellence. Conducts and implements activities to improve education and training of team members and helps drive member value to our patients. Utilizes data, analytics and coaching strategies to assist leaders in developing performance excellence strategies and plans. Collaborates with and engages clinics at all levels to ensure organizational initiatives and efforts are not duplicated and program/process variability is avoided. Possesses creative and insightful problem solving skills with adequate clinic operations experience.
Planning and Development
Data and Analytics
Consulting and Coaching
Communication and Partnership Development:
In all interactions with UofL Physicians team members, supports the organization’s internal communications initiatives by reinforcing the value each team member brings to the organization and our patients.
MINIMUM EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES