The Centralized Scheduler schedules patients for outpatient diagnostic testing and procedures within University of Louisville Healthcare. Displays a positive image of UofL HealthCare by demonstrating courteous and professional behavior toward patients, physicians, physician office staff, visitors, volunteers, and other employees. Obtain and verify patient demographics and insurance coverage information. Checks diagnoses for Medicare compliance. The individual instructs patients regarding pre-procedure clinical preparations. Files and answers phone calls, sends and receives fax transmittals. Assures that the clinical department leadership is informed of requests for test results by coordinating tasks with the Office Clerk. Meet with colleagues from other departments as needed. May be asked to perform other duties as instructed by manager and/or supervisor.
KNOWLEDGE, SKILLS, & ABILITIES